sabartech technology articles

Symptoms: Occasionally, emails print without Headers (Name, Date, Subject, etc.).

Cause: The issue is a side effect of IE7.

Solution/Work-around: The following solutions and work-arounds are available for the problem
Solution: Change the page setup. This in most cases is a permanent fix
1. In Outlook, go to File->Page Setup->Memo style
2. Change the top and bottom margins to ’0′ each

Work around: If the above solution does not work for you for any reason, the below work around will always work.
1. Open the email in Outlook
2. From the top menu bar select Edit->Select All
3. Select File->Print
4. On the print screen select ‘Print selection’

By: Salim Vasani

I came across this problem when I was helping one of our users print a range of pages in a word document. Everything seemed to be correct but the document just wouldn’t print. We did not receive any error messages. Both, the printer and his settings seemed fine. We were able to print other documents fine.

I then took a closer look at the document and noticed that the document used sections. Some googling and we got the solution.

Solution: If a word document contains section breaks and you are trying to print a range of pages, you need to specify the range in the page#section# format.

Example: In our document we were trying to print pages ‘52-56′. The document had 5 sections and these pages were in the 5th section ranging from page numbers 1 through 5. In order to print these pages we specified the range as ‘p1s5-p5s5′.

If your range spans across multiple sections, you need to specify the range accordingly. For example ‘p5s4-p2s5′.

By: Salim Vasani 

Symptoms: Some images do not appear in Outlook. Just a red x appears. This happens with sent and received items.

Cause: This issue is a side effect of a security feature in IE 7.0

Resolution: Delete the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security\OutlookSecureTempFolder

Note: The ‘9.0′  in the above registry key could be 10.0 or 11.0, etc. depending on your version of Office.

By: Salim Vasani

Sometimes a Windows machine can hold on to a faulty or old driver even though you update the driver. This also becomes a problem when you have a Print Server and you updated the driver on the Server. In this case you need to remove the driver manually from the local machine. Once this is done, the Server driver will be automatically installed on the User machine at next logon.

Follow these steps to completely remove the driver from local machine

1. Go to Start->Settings->Printers and Faxes
2. Click on File->Server Properties
3. Click on the Drivers tab. This will present the current drivers the machine is using.
4. Select the corresponding driver and click remove

By: Salim vasani 

Symptoms: Outlook gives a runtime error or crashes when accepting meeting invitations.

Cause: The issue is related to an Outlook plugin from Adobe.

Resolution: Change the following resgitry key:  HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\
Addins\PDFMOutlook.PDFMOutlook\LoadBehavior=3
to
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\
Addins\PDFMOutlook.PDFMOutlook\LoadBehavior=2