Archive for the ‘Outlook’ Category

Outlook email Headers not printing

Wednesday, March 11th, 2009

Symptoms: Occasionally, emails print without Headers (Name, Date, Subject, etc.).

Cause: The issue is a side effect of IE7.

Solution/Work-around: The following solutions and work-arounds are available for the problem
Solution: Change the page setup. This in most cases is a permanent fix
1. In Outlook, go to File->Page Setup->Memo style
2. Change the top and bottom margins to ’0′ each

Work around: If the above solution does not work for you for any reason, the below work around will always work.
1. Open the email in Outlook
2. From the top menu bar select Edit->Select All
3. Select File->Print
4. On the print screen select ‘Print selection’

Images do not appear in Outlook

Wednesday, March 4th, 2009

By: Salim Vasani 

Symptoms: Some images do not appear in Outlook. Just a red x appears. This happens with sent and received items.

Cause: This issue is a side effect of a security feature in IE 7.0

Resolution: Delete the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security\OutlookSecureTempFolder

Note: The ‘9.0′  in the above registry key could be 10.0 or 11.0, etc. depending on your version of Office.

Runtime error when accepting meeting invitations in Outlook

Wednesday, March 4th, 2009

By: Salim vasani 

Symptoms: Outlook gives a runtime error or crashes when accepting meeting invitations.

Cause: The issue is related to an Outlook plugin from Adobe.

Resolution: Change the following resgitry key:  HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\
Addins\PDFMOutlook.PDFMOutlook\LoadBehavior=3
to
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\
Addins\PDFMOutlook.PDFMOutlook\LoadBehavior=2