11th March 2009

Outlook email Headers not printing

Symptoms: Occasionally, emails print without Headers (Name, Date, Subject, etc.).

Cause: The issue is a side effect of IE7.

Solution/Work-around: The following solutions and work-arounds are available for the problem
Solution: Change the page setup. This in most cases is a permanent fix
1. In Outlook, go to File->Page Setup->Memo style
2. Change the top and bottom margins to ’0′ each

Work around: If the above solution does not work for you for any reason, the below work around will always work.
1. Open the email in Outlook
2. From the top menu bar select Edit->Select All
3. Select File->Print
4. On the print screen select ‘Print selection’

posted in IE, Outlook, Uncategorized, Windows | Comments Off

4th March 2009

Remove faulty or old Printer drivers from Windows

By: Salim Vasani

Sometimes a Windows machine can hold on to a faulty or old driver even though you update the driver. This also becomes a problem when you have a Print Server and you updated the driver on the Server. In this case you need to remove the driver manually from the local machine. Once this is done, the Server driver will be automatically installed on the User machine at next logon.

Follow these steps to completely remove the driver from local machine

1. Go to Start->Settings->Printers and Faxes
2. Click on File->Server Properties
3. Click on the Drivers tab. This will present the current drivers the machine is using.
4. Select the corresponding driver and click remove

posted in Printers, Uncategorized, Windows | Comments Off